Terms And Conditions

Access to this website is permitted on a temporary basis, and we reserve the rights to withdraw or amend the services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

Price

Products on our website can change on a daily basis. Despite our best efforts to ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If a product is less than the website price, we will charge the lower price, however, if a product is more expensive than the website price, we reserve the right to cancel the order. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Faulty Goods

The products sold via this website have been manufactured to comply with statutory legal requirements and the relevant safety standards within the EU. All products are covered by a manufacturer's warranty of between 1 and 5 years (Lifetime guarantee on Human scale chairs & Cross pens) for defects in manufacturing or material. If a product you have purchased has a fault and is covered by this warranty we will repair or replace the item for you and cover the carriage costs. However, if a fault has occurred through misuse, accidental damage or excessive wear and tear then all carriage and repair costs will be borne by you. We value your custom and we endeavor to resolve all queries as quickly as possible. Your statutory rights are not affected. Please also read our Returns Policy.

Secure Payment

Elwood Office use the services of Realex Payments who provide a secure state of the art on-line payments solution for all order transactions. All credit/debut card details are handled by Realex, we do have access to any customer credit/debut card details. Realex are based in Ireland, you can find out more about them and their Privacy Policy here: http://www.realexpayments.com/privacy-policy

Special offers

Any special offers promoted on our site, are subject to availability while stocks last.